Privacy Policy — wv108

The following defined terms apply throughout this Privacy Policy. References to the singular include the plural where context requires.

2.1 This Privacy Policy applies to all Personal Data collected by wv108 through the website at https://wv108.bet, any associated mobile-optimized interface, and all customer support channels including live chat, email, and WhatsApp.

2.2 This policy applies to all players who are residents of Indonesia and who access wv108 in accordance with the platform's Terms & Conditions. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy.

2.3 wv108 acts as the data controller in respect of all Personal Data collected directly from players through the registration and account management process. Where wv108 engages Third-Party Processors, those parties act as data processors under written agreement and process Personal Data only on wv108's documented instructions.

3.1 wv108 collects the following categories of Personal Data in the course of providing its services:

3.2 wv108 does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or biometric data beyond KYC photograph requirements. If such data is incidentally included in a KYC document submission, it is stored only for the duration of the verification review and deleted upon completion.

4.1 wv108 collects Personal Data through the following means:

• Direct Submission: When you complete the account registration form, submit KYC documents, make a deposit or withdrawal request, contact customer support, or respond to a survey;
• Automated Technical Collection: Through cookies, web beacons, server logs, and similar technologies that automatically record technical and usage data when you interact with the Platform;
• Payment Processors: Transaction confirmation data received from your bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) or e-wallet provider (OVO, DANA, GoPay, ShopeePay, LinkAja) when a deposit or withdrawal is processed;
• KYC Verification Providers: Identity confirmation data returned by licensed third-party KYC verification services engaged by wv108 to validate the authenticity of documents you submit;
• Anti-Fraud Systems: Device fingerprint data, behavioral pattern data, and IP reputation data collected through automated fraud-detection systems to protect the integrity of the Platform.

5.1 wv108 processes Personal Data only where a legitimate legal basis exists. The table below sets out each processing purpose and the corresponding legal basis.

5.2 Where wv108 relies on legitimate interest as the legal basis for processing, we have assessed that our legitimate interests are not overridden by your data protection rights, having regard to the reasonable expectations of players on a regulated betting platform.

5.3 Where processing is based on consent (e.g., marketing communications), you may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6.1 wv108 does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. Data is shared only in the following limited circumstances and only to the extent necessary for each purpose:

• Payment Processors: Your financial data is shared with your chosen bank or e-wallet provider (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, LinkAja) solely to execute the transaction you have initiated;
• KYC Verification Providers: Identity documents are shared with licensed third-party verification services for the purpose of authenticating your identity in compliance with anti-money-laundering requirements;
• Game Studio Partners: Gameplay session data may be shared with licensed game content providers (e.g., Evolution Gaming, Pragmatic Play, PG Soft, Microgaming, NetEnt, Spribe) to facilitate game delivery and resolve technical disputes;
• Fraud Prevention Services: Device and behavioral data is shared with anti-fraud technology providers to detect and prevent unauthorized account activity;
• Legal Authorities: Personal Data may be disclosed to law enforcement or regulatory bodies where required by applicable law, court order, or where wv108 has a good-faith belief that disclosure is necessary to protect its legal rights or the safety of players;
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all of wv108's assets, player data may be transferred to the acquiring entity, subject to the same privacy protections as set out in this policy.

7.1 wv108 uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies in use are set out below:

7.2 You may manage your cookie preferences through your browser settings. Blocking strictly necessary cookies will impair your ability to log in and use the Platform. Blocking other cookie categories will not affect your ability to access core features but may reduce personalization quality.

7.3 wv108 does not use third-party advertising networks or cross-site tracking pixels that would share your data with unrelated commercial advertisers.

8.1 wv108 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following standard retention periods apply:

• Account and KYC Data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, to comply with anti-money-laundering record-keeping requirements;
• Transaction and Financial Records: Retained for a minimum of five (5) years from the date of each transaction, consistent with standard financial record-keeping obligations;
• Gameplay and Betting Logs: Retained for a minimum of three (3) years for dispute resolution and regulatory audit purposes;
• Customer Support Communications: Retained for two (2) years from the date of the final interaction in each support case;
• Marketing Preference Records: Retained for the duration of the account relationship and for one (1) year following opt-out or account closure, to demonstrate consent management compliance;
• Technical and Log Data: Retained for up to twelve (12) months from collection, after which it is aggregated or deleted.

8.2 Where a legal hold is placed on data in connection with ongoing legal proceedings, regulatory inquiry, or a dispute, retention may be extended beyond the standard periods above until the matter is fully resolved.

8.3 Upon expiry of the applicable retention period, Personal Data is either securely deleted or irreversibly anonymized so that it can no longer be attributed to an individual player.

9.1 wv108 implements a layered set of technical and organizational security measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. Key measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and wv108 servers;
• Encryption at rest for all stored Personal Data and financial records;
• Role-based access controls ensuring that staff access to player data is limited to what is required for their specific job function;
• Multi-factor authentication required for all administrative and operational system access;
• Regular penetration testing and vulnerability assessments conducted by independent security specialists;
• Automated real-time monitoring of platform systems for indicators of unauthorized access or data exfiltration;
• Staff data-protection training conducted at onboarding and on a regular recurring basis.

9.2 While wv108 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials and for logging out of the Platform when using shared or public devices.

10.1 As a player on the wv108 platform, you hold the following rights with respect to your Personal Data. These rights are subject to applicable legal limitations and may in some cases be balanced against wv108's legitimate interests or legal obligations.

10.2 To exercise any of the rights listed above, please contact wv108's data team at [email protected] with the subject line "Data Rights Request" and a description of your request. We will acknowledge your request within 5 business days and respond in full within 30 days. In complex cases we may extend this period by a further 30 days, with notice to you.

10.3 wv108 will not charge a fee for handling data rights requests submitted in good faith. Where requests are manifestly unfounded or excessive (e.g., repetitive requests for the same data within a short timeframe), wv108 reserves the right to charge a reasonable administrative fee or decline to respond.

11.1 wv108 strictly prohibits the use of its platform by individuals under the age of 21. The Platform is not directed at, and does not knowingly collect Personal Data from, anyone under 21 years of age.

11.2 Age verification is performed as part of the account registration process and again at the KYC stage. Where wv108 discovers, at any point, that Personal Data has been collected from an individual who is under 21, that data will be permanently deleted and the associated account will be closed without prior notice.

11.3 If you are a parent or guardian and believe that your child has registered an account on wv108, please contact us immediately at [email protected]. We will investigate and act on any confirmed report promptly.

12.1 wv108 operates internationally and some of the Third-Party Processors it engages may be located outside Indonesia. In such cases, Personal Data may be transferred to and processed in jurisdictions other than Indonesia.

12.2 Where Personal Data is transferred internationally, wv108 ensures that appropriate safeguards are in place, including standard contractual clauses or equivalent data transfer mechanisms, to ensure that your data receives a level of protection consistent with the principles set out in this Privacy Policy.

12.3 All game studio partners (including Evolution Gaming, Pragmatic Play, PG Soft, Microgaming, NetEnt, and Spribe) and payment infrastructure providers processing data on behalf of wv108 are subject to binding contractual data protection requirements as a condition of their engagement.

13.1 With your consent, wv108 may send you promotional communications about new games, seasonal bonus offers (including promotions tied to Idul Fitri, Ramadhan, Imlek, and Indonesian Independence Day), sportsbook events, and platform updates. These communications may be delivered by email or in-platform notification.

13.2 You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email;
• Updating your communication preferences in your account settings dashboard;
• Contacting our support team at [email protected] with the subject line "Unsubscribe".

13.3 Opting out of marketing communications will not affect the delivery of transactional communications such as deposit confirmations, withdrawal notifications, KYC status updates, or security alerts. These communications are essential to the operation of your account and cannot be disabled.

13.4 wv108 does not engage in unsolicited cold marketing. Communications are sent only to players who have provided a registered contact address and, where required, explicit opt-in consent.

14.1 wv108 reserves the right to update this Privacy Policy at any time. All amendments will be published on this page with a revised effective date displayed at the top of the document.

14.2 Where an amendment is material — for example, where we introduce a new category of data processing or a new data-sharing arrangement — wv108 will notify registered players via their registered email address or through a prominent in-platform notice at least 14 days before the amendment takes effect.

14.3 Your continued use of the Platform following the effective date of any amended Privacy Policy constitutes acceptance of the revised terms. If you do not agree with the amended policy, you should cease using the Platform and may request account closure by contacting our support team.

15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your Personal Data by wv108, please contact us through any of the following channels:

• Email: [email protected] — please use the subject line "Privacy Inquiry" or "Data Rights Request" as appropriate
• Live Chat: Available 24/7 via the in-platform chat widget for general privacy questions
• WhatsApp: Number available to registered players upon login
• Indonesian-Speaking Agents: Available daily, 08:00–24:00 WIB, for players who wish to discuss privacy matters in Bahasa Indonesia

15.2 wv108 aims to respond to all privacy-related inquiries within 5 business days. Formal data rights requests as described in Clause 10 will receive a full response within 30 days of receipt.

15.3 For a full understanding of your rights and obligations on the wv108 platform, please also review our Terms & Conditions and our Responsible Gaming policy, both of which are available on this website.